Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

At Hydramarts, we care about your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our website www.hydramarts.com.

By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect information to process your orders, improve our services, and communicate with you effectively.
This may include:

  • Personal Information: Your name, phone number, email address, delivery address, and payment details when you make a purchase.

  • Account Information: Login details if you create an account.

  • Device and Usage Data: IP address, browser type, and activity on our site (like pages visited or products viewed).

  • Communication Data: Messages or inquiries you send through our contact forms or WhatsApp.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Communicate with you about your purchases, promotions, or updates

  • Improve our products, services, and website performance

  • Prevent fraud and ensure secure transactions

  • Comply with legal or regulatory requirements

3. How We Protect Your Information

We use industry-standard security practices to protect your data, including SSL encryption for online transactions and restricted access to stored information.
However, please note that no online system is 100% secure. We encourage you to protect your passwords and device information when shopping online.

4. Sharing of Information

We do not sell or rent your personal information to anyone.
We may share your data only with:

  • Trusted service providers (for payment processing, delivery, or IT support)

  • Law enforcement or regulators when required by law

These partners are required to handle your data safely and only for the purposes we authorize.

5. Cookies and Tracking

Our website may use cookies to:

  • Keep you signed in

  • Remember your shopping cart

  • Understand how visitors use our site

You can disable cookies in your browser settings, but some parts of the site may not function properly without them.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data

  • Update or correct your information

  • Request deletion of your account or data (subject to legal requirements)

  • Withdraw consent for marketing messages at any time

To exercise these rights, contact us at support@hydramarts.com or via our WhatsApp line +234 8065902734.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

Hydramarts
Lagos, Nigeria
📧 sales@hydramarts.com
📱 +234 8065902734